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FAQ

Why should the tyres have the recommended vehicle tyre pressure?

The tyres’ pressure should be checked regularly especially before the car is driven and the tyres are warmed up. The tyres’ recommended pressure is displayed in the owner’s manual and on a sticker usually attached to the vehicle’s door edge, glovebox or fuel filler flap. Suboptimal tyre pressure can greatly reduce fuel economy, increase emissions, increase wear on the edges of the tyre surface, and can lead to premature tyre wear. Excessive pressure, on the other hand, may cause sudden blowouts, decrease braking performance, and may lead to greater wear on the inner part of the tyre surface.

Why should tyres be balanced?

Tyre balancing is the equal distribution of the tyre mass or the entire wheel during their rotation. Mass imbalances or asymmetries may be the reasons of the wheel’s wobbling or hopping, creating usually lateral and/or vertical vibrations. This effect may also be felt on the steering wheel or if it is quite strong, even to the entire vehicle. This disturbance is more aggravated with the speed increase despite significant absorption by the vehicle’s suspension system. Wheels are measured on a balancing machine and correction weights are mounted to counteract the double effect of tyre and wheel imbalance. Tyre balancing is exercised by experienced workshop staff with highly accurate electronic balancing machines.

Why is wheel alignment necessary?

Wheel alignment is the adjusting of the wheel’s angle so that the wheel is set on a vertical position against the road surface or to the car manufacturer’s specifications, if these are different. This significantly reduces tyre wear and fuel consumption and helps the vehicle to a straight forward course without “pulling” sideways. Wheel alignment is exercised by experienced workshop staff with highly accurate electronic alignment machines.

When should the tyres be changed with new ones?

It is highly advisable to check your tyres regularly for tyre wear. Tyres are usually changed at the completion of about 50.000 kilometres, under normal driving and weather conditions. If the vehicle is driven to peak performance and abrupt braking system is applied especially on high velocities, then the above range is obviously shortened. Another way is to closely review the tyres’ tread surface. If this reaches the minimum depth point which is located in the tread then this is a clear sign for immediate tyre change with a new one. Old tyres aged 5 years or more should be replaced with new ones irrespective of the tread wear status.

How easy is tyre mounting? Who should exercise it?

It is highly advisable not to mount one’s own tyres. Unless one is technically trained on this, tyre mounting is a difficult and delicate work at the same time, requiring the proper tools handled by experienced workshop people. If one mounts his own tyres he runs the risk to do an imperfect work and put his own and his passengers’ life at risk whilst the vehicle is on motion. He also runs the risk to seriously injure himself or damage the tyre or rim.

Why should the tyres be rotated and how often?

Tyre wear is uneven for a number of reasons. It is highly desirable to have even tyre wear in order to maintain smooth and consistent vehicle performance and extent the overall life of the tyres. Tyre rotation is therefore the practice of shifting the vehicle’s wheels and tyres from one position to another, to ensure even tyre wear. The actual rotation should be decided and exercised by experienced workshop personnel. Car manufacturers always recommend tyre rotation and frequency of change. Depending on vehicle specifics, tyre rotation may be recommended every 10.000kms or annually, whichever comes first.

What is vehicle vibration and how to deal with it?

One of the most common vehicle problems is vibration. When a vehicle vibrates, it is an indication that there is an underlining problem which needs to be identified and fixed. Common problems could be various issues concerning the tyres or even the steering and suspension systems. These should be checked upfront by experienced workshop personnel and if the problem is identified at these areas, then it is much easier to fix the issue. If the problem is left unfixed, vibration could be quite detrimental to the tyres, the steering and suspension systems effective life. The fix could be something relatively simple and cheap, like a tyre rotation or balance. Or it could be deriving from more serious auto problems and more costly, like steering and suspension issues. Diagnosing car troubles at its early stages can often save the owner from bigger car troubles and repair bills at later stages.

Why placing used tyres instead of new ones is highly dangerous?

The four tyres are the only common contact points between your car and the road surface. The safety of your car depends to a great extent on the quality of these four tyres. So why take the huge risk of placing used tyres to your car? Used tyres are highly dangerous. It is almost impossible to know the history of each tyre, what the tyres have been subjected to, or whether the interior was damaged, for example, through harsh driving over kerbstones or highly uneven surfaces.

What are the effects of poor driving habits on the vehicle’s tyre wear?

Driving habits can considerably affect the tyres’ wear and life expectancy, car safety and fuel consumption. Tyre wear is normal under normal driving conditions, high under extreme driving, and minimal if driving is conservative. Hard acceleration speeds up the tread wear significantly. Tyre spinning and drifting can create very serious damages which could lead prematurely to rebalancing and wheel alignment. Hard cornering with non-performance tyres is extremely destructive to the tyres. Hard braking puts a tremendous strain on the tyre tread. Due to the slip action, this causes uneven tread wear patterns. Curb striking with the side of the tyre could even lead to immediate tyre failure.

What is the TPMS or Tyre Pressure Monitoring System?

TPMS is a system that alerts the driver when the tyre pressure has dropped and tyre need inflation. It is an electronic system designed to monitor the air pressure inside the pneumatic tyres and is made evident through an electronic indicator on the vehicle’s dashboard, via a gauge, a pictogram display or a simple low-pressure warning light. This helps the driver to maintain the correct tyre pressure thus improving the vehicle’s handling, reducing tyre wear, braking distance and fuel consumption. With run-flat tyres, the driver will most likely not notice that a tyre is running flat, therefore the availability of a TPMS system greatly facilitates the driver to identify the air-loss problem to the specific tyre.

What do you need to do in order to proceed with online sale?

You need to register i.e. create your own account at the appropriate section of the website by providing the required information or login if you already have an account. The account holder should be at least 18 years old.

How are payments made?

All payments shall be effectuated using a valid credit or debit card via the payments procedures of JCC Payment Systems Ltd as defined in the relevant section of this website.

When are tyres delivered?

Provided the specific tyres ordered are available on stock, these are expected to be delivered by the Company free of charge, at the preselected day of mounting to the tyrefitter’s workshop selected online by you.

Can the invoice be issued to another name other than the buyer’s one or even on a company’s name?

The invoice can only be issued to the name of the person who is making the online sale and uses his own bank card. Companies as legal entities, are not allowed to make online sales.

What are the documents needed for evidence at the workshop?

You are responsible to produce the mounting coupon either on paper or in electronic form via mobile or tablet and present this personally to the selected workshop.

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